Create an Account
Choose a username and password, then save your login details before continuing.
Use the button below to open the account creation page in the user dashboard. VPNSweet doesn’t require an email address; create an account with a username and password. Choose a username that’s easy to remember but doesn’t reveal your identity. Use a unique password and store it securely in a trusted password manager. Don’t put your login details in public notes or screenshots you share with others.
After submitting the form, follow the on-screen instructions to open the dashboard. If you see a message that the username is taken or the details don’t meet the requirements, update the relevant field and submit again instead of repeatedly refreshing the page. Once signed in, make sure you’re on the account overview or dashboard navigation, not still on the login form. You can take a look at sections such as “Plans,” “Download Client,” and “Tickets”; next, continue from the plans page.
An account and a subscription are not the same thing. Your account stores your plans, orders, and subscription details; creating one does not connect a client to a route. If you already have an account, sign in to it rather than creating another one. Otherwise, you may place a new order under a different account and have trouble finding your subscription later.
Choose a Plan
Check your usage and billing terms before confirming your order.
Open the plans section in the dashboard and compare monthly subscriptions with data packages. Monthly plans are suited to regular use: ¥9.9/month includes 60GB, ¥18/month includes 250GB, and ¥28/month includes 500GB. Data resets monthly on the activation date. Choose based on how you’ll use the service: browsing text-heavy websites and streaming video use different amounts of data. Don’t choose a plan based only on the number of devices. Simultaneous devices are unlimited, but their data usage still counts toward your plan.
If your usage is occasional or varies, compare the data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. Data lasts until it’s used and never expires. The main difference from a monthly subscription is how long the data remains available; unused monthly data does not carry over indefinitely. If you upgrade a monthly subscription partway through, the price difference is converted into remaining days. Check the final calculation in the dashboard.
After choosing a plan, open the order confirmation page and check the plan name, price, data allowance, and billing terms. Payment is available through Alipay, WeChat Pay, or USDT; follow the payment steps shown on the page. When payment is complete, return to the dashboard and check the order status. Don’t assume the plan is active just because you closed the payment page. If the status hasn’t updated, check the original order before creating another one. Plans include a 14-day no-questions-asked refund policy; see the refund policy for details.
Once the account overview shows the correct plan, continue to get your subscription. To compare prices and find out how each plan works, see the plan pricing guide. This page doesn’t cover long-term usage planning.
Get Your Subscription
Send your subscription from the account overview to your client; don’t open the link as a webpage.
Return to the account overview in the user dashboard. Make sure you’re signed in to the account used to place the order, then check the plan status and remaining data. Find the subscription section and use the client import option provided there. If the relevant client is installed, your browser may ask whether to open it. Confirm the app name before allowing it to open, then check the client for the new configuration.
If your device doesn’t respond, or your client requires a manual import, use the option in the dashboard to copy the subscription link. Switch to the client and look for an option such as “Import from URL” or “Add Subscription” on its subscription or configuration page. Paste the link into the address field and save. The subscription link lets your client retrieve route settings; it isn’t an installer, and you don’t need to keep opening it as a regular webpage.
After saving, use the client’s update or refresh option and wait for it to load the configuration. If you see a configuration name and selectable routes, the import has retrieved the settings. If you see only a blank entry or repeated errors, you’re not ready to connect. Check that you copied the full link without extra spaces and that your account plan is active. Don’t try to fix the issue by changing link parameters at random.
Import on Each Platform
Use a client that supports subscription profiles and choose the download option for your device.
Get clients from the user dashboard; this page doesn’t provide installers or subscription links. After signing in, you can access the download section on Windows, macOS, Android, and Linux without an active plan. Installing a client and using an active subscription are separate steps. The iOS download link requires an active plan; follow the instructions in the dashboard. If you already have a client that supports the relevant subscription format, check compatibility before deciding whether to keep using it.
Windows
In the dashboard’s download section, choose the VPNSweet client for Windows, follow the instructions to install it, and open the app. Return to the account overview and try the relevant import option. If your browser asks to open an app, make sure it’s the client you just installed. For a manual import, add the link in the client’s “Configuration” or “Subscription” section, save and update the configuration, then make sure the route list appears and set the imported configuration as active.
Before connecting, check that no other proxy clients are running. If multiple apps manage the system proxy at the same time, the client may show as connected while your browser still can’t access sites as expected. For the first setup, use one client and enable the system proxy as prompted. If an app doesn’t use the system proxy, check it separately during the testing step; there’s no need to change all your network settings upfront.
macOS
Choose the macOS client in the dashboard and download the file shown for your device. After installation, open the app, then start the import from the dashboard. Alternatively, add a subscription link from the client’s configuration management page and select the imported configuration after it updates successfully. If macOS requests network permissions, review the app’s identity and the permission details before deciding whether to allow access.
Some clients put the connection switch in the menu bar rather than the main window. After importing, find and enable the connection or system proxy switch. If your browser still uses the previous connection, close the old page, reopen the target website, and check the result. Seeing a route name in the client doesn’t mean the connection is enabled.
Android
Sign in to the dashboard and open the Android download section. Install the VPNSweet client and open it. If Android asks you to confirm the installation source, first make sure the file came from the dashboard download process. Then return to the account overview to import, or paste the link in the app’s subscription management section. Save and update the subscription, select the configuration, and connect.
The first time you connect, Android usually displays a system prompt to authorize the VPN connection. This confirmation allows the client to manage network traffic. Review the prompt and allow it, then check the connection status in the app and test it in a browser. If the connection drops only after the app goes into the background, complete the basic checks on this page first, then follow the troubleshooting guide to review background activity and battery settings. Don’t disable every system restriction without checking first.
iOS
First, make sure the plan is active in the dashboard. Then open the iOS client download link and follow the instructions to get the client from the App Store. If your account doesn’t meet the requirement, the dashboard will prompt you to choose a plan; this page doesn’t provide alternative download links. Once installed, return to the account overview and use the import option there, or add the link in the subscription section of a compatible client and update it.
After importing, select the configuration and connect. If iOS asks to add a VPN configuration, verify the source and follow the prompt. Other apps can use the configuration only after it has been added and the connection is on. If other VPN configurations are already saved on your device, avoid switching between multiple apps during testing. Let the current client connect and complete its checks before dealing with the others.
For other platforms or differences in the interface, see the FAQ. The steps are the same across platforms: get a client, add a subscription, update the configuration, enable it, and connect. If the route list is missing after installation, go back to the subscription import step rather than reinstalling the client.
Connect and Test
Check real websites and apps, not just the connection switch.
Select the updated configuration in your client, choose a route, and connect. For your first test, choose from the routes currently available in the client and note the region and type so you can compare them later. A successful connection message means the client is connected, but it doesn’t guarantee every app will use the same route. The system proxy, an app’s own proxy settings, and routing rules can all affect access.
First, open a website that normally works to make sure your basic network connection is still available. Then open the site you want to reach over an international route. If it loads, test the features you actually need, such as signing in, loading files, or making requests in a tool. For AI tools, don’t treat loading the homepage as a complete test. For streaming, distinguish between opening the site, account region, and playing specific content. Availability depends on the connection at the time.
For a more detailed check, use an exit IP lookup page you trust and compare the results before and after connecting. Consider the client’s current routing rules when interpreting any changes. With smart routing, different sites may take different routes, so an unchanged result on one lookup page doesn’t by itself mean the connection has failed. For more complete checks, see How to Check Exit IP, DNS, and Per-App Routing.
If websites work but a particular app doesn’t, fully quit and reopen it, then check whether it has its own proxy settings. If none of your target sites open, disconnect and test your basic network connection. Then update the subscription, check the plan status, and try another route. Change one setting at a time so you can tell what made a difference. Don’t change routes, DNS, and connection modes all at once.
If the issue persists, go to the troubleshooting guide and follow the steps for the symptom you’re seeing, such as “can’t connect,” “connected but websites won’t load,” or “a specific app isn’t working.” For help, submit a support ticket in the dashboard and include your device operating system, client name, selected route, when the issue occurred, the error message, and what you’ve already tried. Hide your subscription link and sensitive account details in screenshots; never share your password.